Terms of Use

RavenTracker is intended for adults. By creating an account, subscribing, or otherwise using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.

You also represent that you are not barred from receiving the Services under the laws of the United States or any other applicable jurisdiction, and that you will use the Services only in jurisdictions where they are lawful.

You agree to use the Services only for their intended purpose: viewing publicly available Instagram follow activity for personal, lawful interest. The Services rely on data made publicly available by third parties and are provided for entertainment purposes only.

You agree not to, and not to assist any third party to:

• use the Services to harass, stalk, defraud, dox, intimidate, or harm any person;
• scrape, crawl, mirror, resell, or republish data obtained through the Services without our prior written permission;
• attempt to bypass rate limits, weekly search caps, authentication, paywalls, or any other access controls;
• introduce malware, viruses, or other harmful code, or interfere with the integrity or performance of the Services;
• reverse engineer, decompile, or otherwise derive the source code or underlying ideas of the Services, except to the extent that applicable law expressly permits;
• use the Services to violate any law, regulation, or third-party right, including the terms of service of Instagram or Meta Platforms, Inc.;
• use the Services to make decisions about credit, housing, employment, insurance, or other matters that materially affect a person's legal rights or opportunities.

RavenTracker is passwordless. You access your account either by signing in with Google or by requesting a one-time secure login link sent to the email address associated with your subscription. You are responsible for maintaining the security of your email inbox and any device you use to access the Services.

You agree to provide accurate and current information, to keep that information up to date, and to notify us promptly at support@raventracker.com if you believe your account has been accessed without your authorization. We may suspend or terminate accounts that we believe, in our reasonable judgment, are being used in violation of these Terms.

Certain features of RavenTracker are available only to paying subscribers. Subscriptions are sold on a recurring basis at the price and cadence displayed at checkout. As of the effective date of these Terms, the standard subscription is billed weekly in U.S. dollars.

All payments are processed by Stripe, Inc. ("Stripe"), our third-party payment processor. By subscribing, you authorize Stripe to charge your selected payment method for the subscription fee and any applicable taxes. You agree to maintain a valid payment method on file for the duration of your subscription.

Prices, billing cadence, and feature inclusions may change. We will give you reasonable advance notice of any price increase that applies to your subscription, and the change will take effect at the start of your next billing period unless you cancel before then.

Your subscription will automatically renew at the end of each billing period at the then-current price, unless you cancel before the renewal date. By subscribing, you authorize us, through Stripe, to charge your payment method for each renewal without further action by you.

If a payment fails, we may retry the charge in accordance with Stripe's standard recovery process and may suspend access until payment succeeds. You can review your renewal date and upcoming charges at any time through the Stripe Customer Portal.

You may cancel your subscription at any time by opening the Stripe Customer Portal from the "Manage Subscription" link inside your RavenTracker account menu, or by emailing support@raventracker.com from the email address on file.

Cancellation stops future renewals. Unless required by applicable law or expressly stated otherwise in our Refund Policy, you will retain access to paid features through the end of the billing period you have already paid for, and you will not receive a partial refund for the unused portion of that period.

The Services, including the software, user interface, brand assets, copy, and visual design, are owned by RavenTracker or its licensors and are protected by United States and international intellectual-property laws. "RavenTracker" and our logo are our trademarks. You may not use them without our prior written permission.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your own personal, non-commercial purposes. No other rights are granted by implication, estoppel, or otherwise.

Instagram, the Instagram logo, and related marks are trademarks of Instagram, LLC. We are not affiliated with, endorsed by, or sponsored by Instagram, LLC or Meta Platforms, Inc.

We aim to keep the Services available at all times, but we do not guarantee uninterrupted availability. The Services depend on third-party infrastructure (including hosting providers, payment processors, email providers, and the public availability of Instagram data) that may experience outages, rate limits, or policy changes outside our control.

We reserve the right to modify, suspend, or discontinue any feature of the Services, in whole or in part, at any time, with or without notice. Where reasonably possible, we will provide advance notice of material changes that materially affect paying subscribers.

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, RavenTracker and its officers, directors, employees, contractors, and suppliers disclaim all warranties, express or implied, including any warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or uninterrupted operation.

We do not warrant that the data displayed through the Services is accurate, current, or complete. Information surfaced through the Services may be delayed, incomplete, or out of date, and you should not rely on it as the sole basis for any decision. The Services are provided for entertainment purposes only.

To the maximum extent permitted by applicable law, in no event will RavenTracker or its officers, directors, employees, contractors, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising out of or in connection with your use of, or inability to use, the Services, even if advised of the possibility of such damages.

Our total aggregate liability arising out of or in connection with the Services or these Terms will not exceed the greater of (a) the total amounts you paid to us for the Services in the three (3) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent any limitation in this section is held unenforceable, the remaining limitations will continue to apply to the fullest extent permitted by law.

You agree to defend, indemnify, and hold harmless RavenTracker and its officers, directors, employees, contractors, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any law or third-party right, including the rights of any person whose public Instagram activity you view through the Services; or (d) any content or information you submit to us.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

These Terms remain in effect for as long as you use the Services. You may stop using the Services and cancel your subscription at any time as described in the Cancellation section above.

We may suspend or terminate your access to the Services, with or without notice, if we reasonably believe you have violated these Terms, if required by law, if continued provision is no longer commercially viable, or to protect the security, integrity, or proper operation of the Services. Upon termination, the sections that by their nature should survive (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and these survival provisions) will continue to apply.

These Terms, and any dispute arising out of or related to these Terms or the Services, are governed by the laws of the State of Delaware, United States of America, without regard to its conflict-of-laws principles. The exclusive forum for any action arising out of or related to these Terms or the Services will be the state or federal courts located in the State of Delaware, and you and we consent to the personal jurisdiction of those courts.

Nothing in this section limits any non-waivable rights you may have under the mandatory consumer-protection laws of your country of residence.

If you have questions about these Terms, would like to report a violation, or need to send a legal notice, please contact us at support@raventracker.com. We will do our best to respond within a reasonable time.

RavenTracker — raventracker.com — support@raventracker.com